UK Warranty can develop bespoke services that will deliver a cost-effective, service driven manufacturer warranty.
We have systems, engineer network and parts a facility that will take all the hassle away from providing after sales provision for your products. We manage repair interventions, validations and engineers visits as well as spares ordering / holding and dispatch, allowing you to go to market with ease.
You can achieve a competitive edge through our tailored promotional warranties without the hassle of implementation and administration of complex offers.
With a fixed cost per unit for the provision of an OEM warranty, this provides manufacturers to accurately budget after sales service costs, ensuring there are no unexpected repair and replacement costs affecting profitability.
All after aspects of the warranty such as parts warehousing, call centre, repairs and replacements is taken care of by UK Warranty. This allows overseas manufacturers focus on product sales without the worry of aftersales and could result in a significant cost saving.
With our 70,000 sqft Warehouse we store spare parts on behalf of manufacturers from all over the world and currently hold in excess of 500,000 stocked lines, allowing parts to be delivered to our repair centres and engineers next day.
If goods are beyond repair, UK Warranty’s replacement team will source a replacement at no additional cost to the customer, deliver it free of charge and can arrange for responsible disposal of failed goods in line with the WEEE directive.
Our extended warranty sales team can provide manufacturers with additional revenue stream through extended warranty commissions supported by our customer contact centre and white labelled websites. This allows consumers to extend their warranty for up to 5 years for an additional low monthly payment.
Direct your customers to a bespoke registration page that allows them to register their appliance and benefit from a promotional warranty. You can control which models and which retailers qualify for the promotions and specify from when, too and for how long a promotion will last.
On top of this, you can limit how long a customer qualifies for a promotion dependant on the number of days since it was purchased.
Our service team and market leading technology take care of everything for you. Telephone calls, customer administration, documentation, online registration and management information are all taken care of.